Frequently Asked Questions

The Customer Service Team at AccessNI have compiled a list of the 20 most common frequently asked questions by our customers about our services and processes.

We hope the answers to these questions will provide you with the information you require.  If you need further clarification, please contact our Customer Service Helpline on 0300 200 7888.

Contact Information

General Enquiries

Tel: (028) 9076 3000
Textphone: (028) 9052 7668

Media Enquiries:

Tel: (028) 9052 6444

Address:

NI Direct brings together lots of information from government departments and agencies, written in a language that is easy to understand. You don't need to know the workings of government to find what you are after.